In order for us to better assist you in timely fashion, please provide the following information along your request.
For latest software driver and instruction manual, please go to the Download section. (Updating)
Users are recommended to entry our forum before contacting our technical support.
For technical support, please contact firstname.lastname@example.org. Our response time is usually within 24 hours during regular business days.
You may download our Tech request form here , fill it out and FAX back to us for complete support.
For RMA (Return Merchandise Authorization), please contact email@example.com. You may download our RMA request form here , fill it out and send back to us for an authorized number. No RMA is accepted without an authorized RMA number.