SYBA Multimedia, Inc.
15870 El Prado Road, Unit #A
Chino, CA 91708, USA
Business Hours: Monday ~ Friday, 9:00am ~ 5:30pm PST
Due to our daily high volume calls, the fastest way to contact us is via email access. Or you may send your request via fax @ (909) 548-7769.
For general inquiry, please contact firstname.lastname@example.org
For product information, reseller program, and other sales inquiry, please contact
For technical support, please contact email@example.com. Our response time is usually within 24-hours during regular business days. In order for us to better assist you in timely fashion, please provide the following information along your request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).
For RMA (Return Merchandise Authorization), please contact firstname.lastname@example.org. You may download our RMA request form Download , fill it out and send back to us for an authorized number. No RMA is accepted without an authorized RMA number.
Please follow instructions on the rebate form for a timely response. You may send your inquiry to the following address.
Please allow 6-8 weeks for receipt of the rebate check. You may also check the status of your rebate by calling 1-800-618-0199. All submissions become property of SYBA Multimedia, Inc. and will not be returned. Offer subject to availability. Requests from P.O. Boxes not accepted. Void where prohibited. Limit one rebate per person or household. Offer valid in the U.S. only.